Heated Insoles Instruction Manual

Thank you for choosing ToastyBody. This guide will help you get the most out of your Heated Insoles, from setup and charging, to caring for your product and troubleshooting.

Table Of Contents

Welcome To Your Heated Insoles

Thank you for purchasing your Heated Insoles. We’re committed to keeping you warm, comfortable, and confident in every environment.

Before using your new product, please take a few minutes to read this quick start guide. It contains important safety notes, setup instructions, and care tips to help you get the best experience.

Safety Warning

Safety First

Please read these safety notes before using your ToastyBody heated garment.

  • Always remove the battery before washing your garment.
  • Do not sleep in your heated clothing unattended.
  • Keep away from water and flammable materials.
  • Do not use if damaged or malfunctioning.
  • Only use official ToastyBody power banks and chargers.
  • Not recommended for children, infants, or pets.

What’s In The Box

Here’s everything you’ll find when unboxing your ToastyBody Heated Insoles.

  • Garment Icon 1 × Pair Of ToastyBody Heated Insoles
  • Guide Icon 1 × Quick Start Guide (digital via QR code)

NOTE: If you ordered one of our ToastyBody Power Banks, it will arrive after your heated clothing. Please do not panic if you’ve received your heated garment without a power bank.

Product Overview

Your ToastyBody Heated Insoles use ThermoSphere™ heating technology to provide steady, foot-hugging warmth with a single optimised heat profile — no level switching required.

ToastyBody Heated Insoles Heating Coverage
  • Single optimised heat profile — simple on/off control for consistent comfort.
  • Full-length warmth — even coverage from heel to toe for both feet.
  • USB-powered design — connect to a compatible power source for portable heat.
  • Trim-to-fit guides — cut along the printed lines to match your shoe size.
  • Ultra-thin, flexible build — fits inside most shoes and boots without bulk.
  • Discreet cable routing — thread the cable up your ankle to your pocket or pack.

Charging The Battery

Your ToastyBody Heated Insoles are powered via USB and designed to be paired with a portable power bank (sold separately). You may use an official ToastyBody Power Bank or a compatible third-party model.

If You Purchased a ToastyBody Power Bank

  1. Connect the included USB-C charging cable to the power bank.
  2. Plug the other end into a wall adapter, laptop, or USB port.
  3. The LED indicators will display charging progress.
  4. Charging is complete when all LEDs remain solid.

Note: ToastyBody Power Banks are shipped separately and may arrive after your heated insoles. Please do not panic if your insoles arrive first.

If You’re Using Your Own Power Bank

  • Output: must be 5V/2.4A minimum.
  • Capacity: 5,000mAh or higher recommended for several hours of use.
  • Connection: USB-A (connect using the included dual charging cable routed from the insoles).
  • Performance may vary depending on brand and capacity.
  • For safety, only use CE/FCC-certified power banks.

For best performance and safety, we recommend official ToastyBody Power Banks.

Powering On & Heat Settings

Follow these steps to switch on your ToastyBody Heated Insoles. The insoles use a single optimised heat profile for steady, reliable warmth.

  1. Connect your charged power bank to the USB cable provided with the insoles.
  2. Press and hold the power button on the cable for 3 seconds to switch on.
  3. The LED will glow white while heating is active.
  4. Press and hold the button again for 3 seconds to power off.

Runtime will vary depending on the capacity of your power bank and outdoor conditions.

Care & Maintenance

With proper care, your ToastyBody Heated Insoles will deliver reliable warmth and comfort season after season.

Cleaning Instructions

  • Always disconnect and remove the batteries before cleaning.
  • Do not machine wash or submerge in water.
  • Gently wipe the surface of the insoles with a damp cloth and mild soap if needed.
  • Allow the insoles to air dry completely before reconnecting the batteries.
  • Do not tumble dry, wring, iron, or dry clean.

Storage Instructions

  • Ensure both insoles and batteries are completely dry before storing.
  • Store in a cool, dry place away from moisture and direct sunlight.
  • Disconnect and store the batteries separately when not in use.
  • For seasonal storage, charge the batteries to around 50% and top up every 3 months to maintain health.

Note: Failure to follow care instructions may damage the heating elements or batteries and void warranty coverage.

Troubleshooting

Having issues with your ToastyBody Heated Insoles? Tap a problem below to expand. Each item shows the cause and the matching solution.

Insoles Not Heating Check battery connection and charge level
  1. Cause: Batteries not connected
    Solution: Ensure each insole’s cable is securely connected to its battery.
  2. Cause: Batteries not powered on
    Solution: Press the button on each battery to activate output.
  3. Cause: Batteries flat
    Solution: Fully recharge both batteries before use.
  4. Cause: Damaged cable or connector
    Solution: Check cables for damage. Contact support if replacements are required.
  5. Cause: Faulty heating element
    Solution: Contact ToastyBody support for inspection or replacement.
LED Not Lighting LED should glow white when active
  1. Cause: Button not held long enough
    Solution: Press and hold for 3 full seconds until LED lights.
  2. Cause: Batteries flat
    Solution: Recharge both batteries fully before use.
  3. Cause: Loose connection
    Solution: Re-seat the cable between the insole and battery.
  4. Cause: Faulty button or LED
    Solution: Contact support if the LED never lights.
Uneven Heating Between Insoles One foot feels warmer than the other
  1. Cause: Battery levels uneven
    Solution: Fully recharge both batteries before use. Swap batteries between insoles to test.
  2. Cause: Loose cable inside insole
    Solution: Reconnect and check cable seating.
  3. Cause: Faulty heating element
    Solution: Contact support if problem persists.
Batteries Not Charging Check cable, adapter, or ports
  1. Cause: Faulty charging cable
    Solution: Try another USB charging cable or adapter.
  2. Cause: Dust or debris in charging port
    Solution: Clean gently with a dry cloth before charging.
  3. Cause: Battery worn out
    Solution: Contact support for replacement batteries.
Batteries Draining Too Quickly Runtime depends on usage and conditions
  1. Cause: Continuous use in very cold weather
    Solution: Keep batteries warm in a pocket until use.
  2. Cause: Batteries not fully charged
    Solution: Fully recharge before use.
  3. Cause: Normal runtime limitation
    Solution: Carry spare batteries for extended outdoor sessions.

Warranty & Support

All ToastyBody products are covered by our standard guarantee. For full details, please refer to your local consumer rights.

Warranty Coverage

  • 30-day money-back guarantee on all products.
  • After 30 days, replacements only for manufacturing faults (up to 12 months).
  • EU/UK customers also benefit from statutory consumer rights (up to 2 years).

How to Claim

To request a replacement or claim under warranty, please provide:

  • Your order number
  • A brief description of the issue
  • Clear photos or videos if possible
CONTACT SUPPORT →

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